Carriage of mobility aids
In addition to
your hold baggage allowance, we will carry up to two pieces of mobility
equipment per person free of charge in the aircraft hold subject to capacity of
the operating aircraft. Please ensure you have taken out suitable insurance for
this equipment as the carrier’s liability is limited by the Montreal
Convention.
Special permission must be requested when bookings are made
for mobility aids over 32kgs because of weight and space restrictions. Due to
limited space on the aircraft and for safety reasons motorised mobility aids may
only be carried provided the following criteria are all
met:
The weight of the motorised aid is no more than 60kgs (this
weight is a total weight and inclusive of any batteries and prior to any
dismantling required for carriage).
Please inform your tour operator if your Motorised aid weighs
over 32kgs as this information must be passed to Jet2.com for
them to approve carriage.
The motorised aid must be dismantled and separated into parts
with one single part not exceeding a maximum of 32kgs.
The wheelchair/scooter is powered by dry cell or sealed,
non-spillable battery(ies).
The battery(ies) remain(s) upright and securely attached to
the body of the wheelchair/scooter but is/are disconnected and the battery
terminals insulated to prevent accidental short circuits.
The person or their carer is responsible for any dismantling
and reassembly of the mobility aid. The dismantling takes place at the check in
counter and re-assembly at the baggage reclaim area at the arrival airport.
Comprehensive insurance is in place for damage, delay or loss
as claims against the airline will not be considered.
Evidence is provided at check-in that the passenger is
Registered Disabled.
If the above criteria are not met the mobility aid will not be
carried. To avoid disappointment, please do not arrive at check in if your
mobility aid does not meet these criteria.
Check-In
You must check-in at least 2 hours before the scheduled flight time
so that we can ensure you receive the pre-booked assistance and are taken to the
aircraft in plenty of time.