FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

Chartered and Scheduled flights Booking and Seat allocation Baggage Check In, ID and Security Children and Animals Customer Service In-Flight Meals and Information Medical and Special Requirements Mobility Assistance Expectant Mothers

Answers

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Seating on the aircraft

Please be assured that on all our aircraft we block off seats for our customers with reduced mobility and their companion(s). These seats are generally towards the front of each cabin section and close to the onboard toilet facilities. If you have a confirmed mobility assistance place our check-in staff will make every effort to sit you and your party together in accordance with your requirements, provided of course that you check-in at least 2 hours prior to departure.