Customers requiring mobility assistance must inform their tour
operator prior to booking so that the tour operator can inform Jet2.com
in advance and the necessary arrangements can be made for
you.
Please note that if a person with reduced mobility arrives at
check-in without informing their tour operator they require assistance; for
safety reasons, we may not be able to allow them to travel. Therefore please
inform your tour operator well in advance to avoid disappointment and disruption
to your travel plans.