FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Restraints for Children with Special Needs

Please be advised that as Jet2.com is a low cost airline and that the needs of children can vary greatly, Jet2.com is unable to provide any other restraint except for the normal lap belt. Subject to prior confirmation from our call centre, restraints may be used on board in order to assist with the travel of children with special requirements. Any restraint used would have to be front facing and be able to be properly secured on the aircraft seat by use of the normal aircraft seat lap straps.

Please note that the standard dimensions of our aircraft seats are as follows: Length 40.7cm, Width 40.6cm and Height 73.6cm