FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

Chartered and Scheduled flights Booking and Seat allocation Baggage Check In, ID and Security Children and Animals Customer Service In-Flight Meals and Information Medical and Special Requirements Mobility Assistance Expectant Mothers

Answers

Print >

I have a nut allergy - do you sell nuts on board?

Whilst we do normally sell nuts onboard our Jet2.com flights, if you make our call centre aware of your allergy and also mention this to the crew on boarding the aircraft, we will endeavour to not sell nuts onboard your flight and we will also ask other customers to refrain from eating nut products. We cannot however guarantee this and customers are free to consume their own food onboard.