FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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What service can I expect to be offered on my Jet2.com charter flight?

Jet2.com will provide the standard of on-board service requested by our customer on your behalf. Please refer to your tour operator or charterer for specific details of service being offered.

On regular sun and ski holiday charter flights the service will either be a cold or hot meal service with a pay bar and complimentary tea/coffee service, or a buy-on-board purchasable drinks/snacks service similar to our scheduled service product.

On one-off adhoc charter flights the on-board service is often to a very high standard, again depending on the exact requirements of our charterer designed to make the flying component of the journey in question as memorable as possible relative to the reason for the charter itself.