FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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Can I use my laptop, MP3 Player or DVD player on board?

Once the aircraft is at cruising altitude and the Captain has turned off the “Fasten Seat Belt” sign, you are free to use laptops and most other electronic items. However for safety reasons, mobile phones can not be used for internet access, text messaging or voice calls whilst on board. Any device with wireless communication e.g. Mobile Phones, XCA, Blackberry handheld, must be switched to Flight mode or equivalent before take off to prevent transmission or reception. If your wireless communication device does not have a Flight Mode then we regret that you are not able to use this onboard. Further restrictions may apply at the discretion of the crew and/or Captain.