FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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Are you able to cater for individual dietary needs?

On all catered Jet2.com charter flights, we are able to offer vegetarian alternatives for customers. At time of booking your package holiday or flight any such request should be passed on and it is your tour operator or charterers’ responsibility to make Jet2.com aware of such requirements.

If information is provided to Jet2.com with sufficient notice for caterers to organise, other special dietary requirements (such as, but not limited to, vegan, gluten free and nut free meals) can be pre-ordered for serving on your flight.

Whilst every effort is taken to offer the above appropriate menu, due to operational reasons which may be out of our control, we do reserve the right to vary the exact content of the meal with something of an equally high standard.