FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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What if I am travelling with children?

Children under the age of 14 years (or as otherwise specified by your charterer) can only travel if accompanied by a person aged 16 years or over who will take full responsibility for them. Special conditions apply to some countries of origin and destination, in particular, France and Portugal.

Infants under the age of 2 years (on the date of departure of the flight concerned) may fly provided they sit on the knee of an adult who has responsibility for that infant.

As such, two infants could only travel with two adults who are responsible for their welfare etc. Please note that infants travelling do not have their own baggage allowance. For children older than 2 years it is a safety requirement that they occupy their own seat for take off and landing and when the seatbelt sign is displayed. The minimum age for an infant to be carried by Jet2.com is 14 days after birth, however, carriage of very young infants is always strictly at our discretion.

For your family’s convenience, subject to local conditions, collapsible pushchairs/ buggies may be used up to the aircraft steps/air bridge and can be reclaimed immediately upon disembarkation or at Baggage Reclaim, subject to local conditions.

If you are travelling with a baby it is wise to have extra supplies of necessary infant items in your hand baggage, such as formula milk (subject to airport security restrictions on fluids) and nappies.