FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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Can I use our car seat for my infant?

People travelling with infants or very young children (aged 6 months to 36 months and weight 9-18kg) may be able to use their own car type infant seats, subject to its suitability, onboard our aircraft. Car seats must be front facing and of the type that can be properly secured on the aircraft seat by use of the normal aircraft seat lap straps.

Please note that the standard dimensions of our aircraft seats are as follows: Length 40.7cm, Width 40.6cm and Height 73.6cm

Customers wishing to use their own infant car seats must purchase an aircraft seat in advance through your tour operator. For safety reasons, a window seat will be allocated wherever possible. Please be advised that with the number and variety of infant car seats available on the market, it is not possible for us to guarantee in advance that any particular seat is suitable for use. In the interests of safety, Jet2.com reserves the right to refuse permission for the use of certain types of car seats on the aircraft or during take off and landing. In these circumstances the infant must be carried on the adults lap (under 2 years) or in a seat using the standard lap belt (2 years and over). Safety is always our first consideration.

Child car seats for use at destinations, may be carried as Outsize checked baggage at no additional cost (subject to its weight, or combined weight with a buggy, not exceeding 10kg), strictly on a limited release basis.