FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

Chartered and Scheduled flights Booking and Seat allocation Baggage Check In, ID and Security Children and Animals Customer Service In-Flight Meals and Information Medical and Special Requirements Mobility Assistance Expectant Mothers

Answers

Print >

Excess Baggage

Subject to availability and at Jet2.com's discretion you may check-in excess baggage, which will be subject to an additional charge. This is currently 12GBP / 16EUR / 22CHF / 400CZK / 65PLN per kg and the charge is payable at the departure airport. Payment is generally accepted in local currency cash or by payment card which support foreign currency transactions. If you are planning to travel with excess baggage please allow extra time for the check-in process. No single item of baggage may weigh more than 25kg, with the exception of certain items of sporting equipment which may weigh up to 32kg.