FAQs

In this section you will find information specifically related to charter customers travelling with Jet2.com.

Please refer to Jet2.com FAQs if your query concerns anything related to one of our scheduled service flights.

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Answers

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Can I travel with my musical instrument?

If your musical instrument is within the permitted hand luggage dimensions of 50x38x26cm and weighs less than 10kg, it can be carried onto the aircraft with you. Depending on the occupancy of the aircraft, strictly at our discretion, we may permit a slightly larger instrument to be carried on board, provided it will fit into the overhead lockers and the prevailing charge for carriage of this item is paid. Alternatively, we will accept such an item as checked baggage provided it is within a strong, protective case and you understand it is carried by us strictly on a “limited release” basis. We strongly recommend that you have suitable private insurance cover in force to cover any loss, damage or delay as the airline’s liability is limited. You will also be required to pay the prevailing rate for carriage of this item, the weight of which will be limited to 20kgs per item, thereafter you will be required to pay the current excess baggage charge per kilo up to a maximum weight of 32kgs per single item.

Larger instruments such as a guitar or cello, may be carried in the cabin on a dedicated seat but this extra seat must be paid for*. A non-emergency exit window seat will be allocated. For safety reasons the item must weigh less than 65kg, be restrainable in the seat and must not extend above the top of the seat by more than 30cms.

*You will need to arrange this directly with the tour operator that you are travelling with that offers a Jet2.com charter flight.